God11 Privacy Policy — Your Data Is Safe With Us
God11 treats the privacy of Bangladesh users as its highest priority. This policy explains in detail how we collect, use, and store your data.
Last Updated: 1 January 2026
What Data Do We Collect?
When you register and use the god11 platform, we collect various types of information to keep your experience safe and improve our service. This data collection process is fully transparent and compliant with applicable laws and regulations in Bangladesh. We only collect information that is essential to providing our services and that you have consented to. The categories of data we collect are explained in detail below.
Account Details
At registration, we collect your name, email address, mobile number, date of birth, and password. This information is essential for identity verification and account security. god11 never stores your password in plain text — it is hashed using industry-standard encryption.
Device & Browser Information
We collect device type, operating system, browser version, IP address, and screen resolution to understand how you access the platform. This information is used to ensure technical performance and identify potential security risks.
Payment & BDT Transaction Data
Information submitted via bKash, Nagad, Rocket, or bank transfer for BDT deposits and withdrawals is retained for verification and record-keeping purposes. god11 does not store full card numbers or PINs — only transaction reference details are kept.
Usage Data
We log the pages you visit, time spent, betting events you participate in, and features you use. This data helps us improve our service and supports responsible gaming guidelines. Aggregated, non-identifiable usage data also informs our product development.
In addition to the above, if you contact our support team, records of that conversation may be retained for the purpose of resolving your issue. Whenever we collect any information, we always clearly state why it is needed and how it will be used.
How Is Your Data Used?
God11 uses collected data only for specific, lawful, and clearly defined purposes. We believe that each user's data is a valuable asset and should be used solely for their benefit. Below is a summary of the key purposes for which we use your data.
- Account Management & Verification: Your data is used to verify your identity and grant secure access to your account. It also helps prevent fraudulent activity.
- Payment processing: Your payment details are verified to ensure BDT deposits and withdrawals are processed securely and promptly. A confirmation message is sent once each transaction is completed successfully.
- Customer Support: Our support team can access your account and transaction details to resolve any issues you have quickly and effectively.
- Personalized Betting Experience: Your preferences and usage patterns are analyzed to show you relevant cricket, football, and other Sports Betting offers.
- Promotional Communications: With your consent, we may send you emails or notifications about new promotions, bonuses, and updates. You can withdraw this consent at any time.
- Security & fraud prevention: Your data is analyzed to detect unusual login patterns or transactions, keeping your account secure.
- Legal Compliance: Retaining certain data is a legal requirement to comply with applicable Bangladeshi laws and regulatory guidelines.
God11 never sells your data or transfers it to advertising third parties for commercial purposes. Every step of data usage is governed by the highest ethical standards with your interests at the forefront.
How Do Cookies & Tracking Work?
The god11 website and mobile platform use cookies and similar tracking technologies to make your browsing experience smoother and more personalized. Cookies are small text files stored on your device that help recognize you on your next visit. You can disable cookies at any time through your browser settings, though doing so may limit certain features.
Essential Cookies
These cookies are essential for keeping your login session active and storing security tokens. They cannot be disabled, as core platform functionality depends on them.
Analytics Cookies
Analytics cookies help us understand which pages are most visited and where users run into issues. This data is analyzed in fully anonymized, aggregated form.
Preference Cookies
These cookies remember your language preference, theme settings, and other personalized configurations, saving you the hassle of adjusting them every visit.
You can delete cookies at any time through your browser settings. Chrome, Firefox, and Safari all allow you to manage cookies from their settings menus. Keep in mind that deleting essential cookies will require you to log in again each time, and some features may not function properly.
How is your data stored and kept secure?
To keep your data secure, god11 follows international cybersecurity standards. All sensitive information is transmitted using SSL/TLS encryption to prevent interception by any third party. Data stored on our servers is also encrypted and can only be accessed by authorized personnel within defined limits.
The god11 security team conducts regular system audits and promptly addresses any vulnerabilities identified. Two-factor authentication is available to protect user accounts and is strongly recommended. If unusual login attempts are detected, an automatic alert is sent and the account may be temporarily suspended if necessary.
Data Retention Period
All data is retained for the duration of your active account. Even after account closure, transaction records may be kept for a minimum of five years due to legal obligations. Once the applicable retention period expires, data is securely and permanently deleted.
Server Security
God11's server infrastructure is hosted in international data centers with 24/7 physical and cybersecurity measures in place. Regular backups are taken and disaster recovery plans are actively maintained.
In the event of a data breach, we will notify affected users within the legally required timeframe and take swift corrective action. For your own security, please use a strong password, change it regularly, and never share it with anyone. god11 will never ask for your password or payment PIN via email or phone.
Is Your Data Shared With Third Parties?
God11 never sells your personal data or shares it with third parties for commercial advertising purposes. However, to keep our services running smoothly, limited data sharing with trusted partners may be necessary. In every case, data sharing is governed by strict agreements, and all partners are required to comply with god11's privacy standards.
- Payment Processors: Necessary information is shared with bKash, Nagad, Rocket, and banking partners to verify transactions. These partners follow their own strict security standards and may only use the data to complete the specific transaction.
- Identity Verification Services: Trusted verification service providers may be used for KYC (Know Your Customer) processes to meet regulatory requirements.
- Technology Service Providers: Selected partners may be granted limited system access for cloud infrastructure and technical support purposes, though all data remains encrypted at all times.
- Law enforcement agencies: We may be legally required to disclose data upon receipt of a valid court order or lawful directive from Bangladeshi courts or government authorities.
Outside of the specific circumstances outlined above, your personal data is never disclosed to any third party. god11 does not share your information with social media companies or advertising networks. All our third-party partners are contractually bound to uphold data protection standards, and their practices are regularly reviewed.
What rights do users have?
God11 believes every user has the right to full control over their own data. In line with Bangladesh's Digital Security Act and international data protection principles, we uphold the following rights.
Right to Access Your Data
You can request a full summary of the personal data we hold about you at any time. We are required to provide complete information within 30 business days.
Right to Correct Your Data
If any information in your account is incorrect or outdated, you can request a correction. We will verify and update it promptly.
Right to Erasure
If you close your account, you may request that your data be deleted within the limits permitted by law. Certain records must be retained for a specified period due to legal obligations.
How will you be notified of policy changes?
God11 may update its privacy policy from time to time when new services are added to the platform, legal requirements change, or improvements are needed based on user feedback. For any significant changes, a notification will be sent to your registered email address and the update date will be clearly shown on this page. If you do not agree with the revised policy, you may choose to close your account and we will provide full assistance throughout that process.
Contact Support
Contact us for any privacy-related questions, requests, or complaints. Our dedicated support team is available every day from 9 AM to 11 PM Bangladesh time and is ready to address your concerns. Written requests receive a response within 7 business days.
Email: support@god11.ws
Play safe, stay with god11
God11 is committed to delivering the best Sports Betting experience in Bangladesh while keeping your data secure. Join now and play with complete peace of mind.